ersonal interactions: like any other professionare the core of Healthcare jobs. Competence at job and proper etiquettes are the important factors to succeed in healthcare career. Nursing involves care of people of all ages, communities, disabled patients.Courtesy, concern and consideration are important factors of care.
SMALL STEPS TO ADD VALUE AND GROW FASTER IN NURSING CAREER
Personal interactions: like any other professionare the core of Healthcare jobs. Competence at job and proper etiquettes are the important factors to succeed in healthcare career. Nursing involves care of people of all ages, communities, disabled patients.Courtesy, concern and consideration are important factors of care.
ABC OF ETIQUTTES: Appearance, Behaviour, Communication Based on the feedback analysis of most of the nursing services, the major finding is that most of the complaints are not about the nursing care but usually about attitudes and behaviours. Career advancements depends on professional etiquette, but most of the times nursing professionals don’t know what to do or are ignorant about it. It is important for nursing professionals to understand that Professional etiquetteis not an option but a necessity to build confidence in the patients and nurture positive interpersonal relations with co-workers
The rules and conventions governing correct or polite behaviour in society in general or social or professional group or situation. Nurse is equally an important member of the medica/health team that must work in harmony to give the best care of the patients.
Introduce yourself: Take the initiative, introduce and share a little about yourself. This may make the patients and others to speak about their needs to you with confidence.
Nurse: Good morning/ afternoon/evening Sir/Madam, how are you feeling today?
I am Nurse _______(your name)
I will take care of you today.
Patient: Good Morning/ afternoon/evening, I am feelingmuch better.
Nurse: Yes, you look better than before
Patient: If you could please check if they have changed my medicine?
Nurse: Yes, there is a steady improvement in your health, so doctor has reduced your dosage.
Dress properly:Dress according to your profession. Tidiness of your dress and impeccable grooming standards will create a long- lasting impression on people’s minds.
Bad Breath Mouth Freshener
Loud perfume Antiperspirant
Grooming and personal Hygiene
Every one of us would like to be attended / served from a person who is well groomed: –
Wearing a neat, clean and complete uniform
No body odour
And a smiling face.
- Brush your teeth regularly
- Keep a mouth freshener / mint with you to be used before attending a patient
- Shampoo your hair thrice a week, if not, at least twice
- Use mild deodorant
- Change socks everyday
- Trim nails regularly
- Comb your hair neatly
- Use black hair pins only
- If your hair is long, tie a bun and cover with a black net
- No nail enamels/ lipsticks
- Wear flat heel shoes
- Short hair
- Trimmed nails
- No sideburns
Use aftershave lotion
Body Language: There is aknown phrase, the medium is the message. Nurse is the medium in patient’s care. The posture, facial expressions are equally important as is the message. It is pertinent in nursing care that you convey confidence and credibility with your spoken words.
Make an eye contact
Patient should be greeted with a smile and eye contact.
Should be felt special
Check you tone of voice
The idea is to treat patients and their attendants as people you care about , its just not good etiquette, but a sense of caring and concern.
Incorporating these simple etiquettes can help you to make a positive impression and help you grow faster in your job.