🛡️ Privacy Policy
Axia Health Services (“Axia,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to all users who interact with our website, services, and digital campaigns—including those originating from paid advertisements on platforms such as Google Ads and LinkedIn.
- 🔍 Information We Collect
We collect personal and non-personal information to provide healthcare services and improve user experience. This may include:
- Personal Information
- Name, email address, phone number
- Location (city/state), age, gender (if voluntarily provided)
- Health-related data shared via forms or consultations
- Appointment preferences and service history
- Automatically Collected Data
- IP address, browser type, device information
- Pages visited, time spent, and referral source
- Interaction data from ads and landing pages
- 📲 Data Collection via Paid Ads
When you engage with our ads on Google, LinkedIn, or other platforms, we may collect:
- Click-through behavior and conversion data
- Form submissions from landing pages
- Retargeting identifiers (via cookies or pixels)
This data helps us measure campaign performance and improve relevance. All tracking complies with platform policies and user consent requirements.
- 🍪 Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Analyze website traffic and user behavior
- Deliver personalized content and ads
- Retarget users who’ve shown interest in our services
You can manage cookie preferences via your browser settings or opt out of personalized ads through Google Ads Settings and LinkedIn Ad Preferences.
- 🚫 No Third-Party Data Sales
Axia Health Services does not sell, rent, or share your personal information with third parties for commercial gain. Data collected is used solely for:
- Delivering healthcare services
- Improving website and campaign performance
- Communicating with users who opt in
- 🔐 How We Use Your Information
Your data may be used to:
- Respond to inquiries and schedule appointments
- Send service updates or health-related content
- Analyze campaign effectiveness and user engagement
- Ensure compliance with medical and legal standards
- 🧱 Data Protection Measures
We maintain strict data security protocols, including:
- SSL encryption for all form submissions
- Secure servers and restricted access
- Regular audits and compliance reviews
7. 📅 Data Retention Policy
“We retain personal and engagement data only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Data related to campaign interactions is stored for a maximum of 12 months unless extended by user consent.”
🌍 International Compliance (GDPR / DPDP)
“For users in the EU and India, AXIA complies with GDPR and India’s Digital Personal Data Protection Act (DPDP). You have the right to access, correct, delete, or restrict processing of your data at any time.”
🤝 Third-Party Services Disclosure
“We may use trusted third-party platforms (e.g., CRM, analytics, cloud hosting) to process data securely. These partners are contractually bound to uphold AXIA’s privacy standards and never use your data for their own purposes.”
📱 Mobile & Messaging Privacy (WhatsApp, SMS)
“Any data shared via WhatsApp or SMS is treated with the same level of protection as website interactions. We do not store message content beyond what’s required for service delivery or consented follow-ups.”
🔄 Automated Decision-Making & Profiling
“AXIA does not use automated profiling to make decisions about individuals. Any segmentation or targeting is based on consented engagement data and used v solely to improve relevance.”
8. ✅ Consent & Opt-Out
By submitting your information via our website or ads, you consent to its use as described in this policy. You may opt out of:
- Marketing communications (via unsubscribe links or direct request)
- Retargeting ads (via ad platform settings)
To withdraw consent or request data deletion, contact:
📧 [askaxia@axiahealthassist.com]
📜 Your Rights
You have the right to:
- Access and correct your personal data
- Request deletion (subject to medical/legal obligations)
- Know how your data is used and stored
- 🌍 Jurisdiction & Compliance
This Privacy Policy is governed by the laws of India and complies with applicable data protection regulations. We also adhere to advertising platform policies including:
- Google Ads Data Use Policy
- LinkedIn Ads Privacy Guidelines
- 🔄 Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.